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Support
Forums

Use of PIP has stopped Proton VPN working

11 October 2023 3:15 pm
1 Min Read
I was unable recently to start Proton VPN. Submitting requested info to Proton produced the following reply: According to the output you are receiving: AttributeError: module 'lib' has no attribute 'OpenSSL_add_all_algorithms' it appears...

I was unable recently to start Proton VPN. Submitting requested info to Proton produced the following reply:

According to the output you are receiving: AttributeError: module 'lib' has no attribute 'OpenSSL_add_all_algorithms' it appears that you might be experiencing some Python misconfiguration probably as a result of pip installing some packages recently.
Could you please let us know if you have recently installed any packages via the pip command? If so, please note that this is something we discourage as packages installed in this way may override official Linux distribution packages and can break other Python software that relies on them, including the Proton VPN app and CLI.>

Unfortunately I can’t remember what I installed with PIP. Is there any way that I can find it - via a log of some kind, perhaps?

Keith

1 post - 1 participant

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