Hi,
I’ve been trying to set up new computers at work with Linux Mint 21 (LM21) (trying to get away from Windows). There are four that are of interest - all should be linked to a hp laserJet M15W printer via the router (wifi/ethernet). Two are Win10 and two are LM21. The printer suggests from early on that the toner is low - even though it most definitely is not. The problem is that, on the Win10 computers, the documents print, despite the low toner warning, but they don’t on the LM21 computers. All of them recognise the printer, all of them receive the warning, but the LM21 computers state that the printer cancelled the jobs. Is there a ‘switch’ that the LMs have that says to the printer “I know you’re low on toner, but print the boomin’ thing anyway!” This seems to be what the Win computers do. The other linked printer works fine.
Part of the reason for changing to Linux is the significant reduced cost. Someone else suggested getting other paid-for software. I don’t want to do this if at all possible. We are a small business with little spare cash.
Just to be up front, I have tried to discus this with HP, but to no avail.
Any ideas?
Matt
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