I was unable recently to start Proton VPN. Submitting requested info to Proton produced the following reply:
According to the output you are receiving:
AttributeError: module 'lib' has no attribute 'OpenSSL_add_all_algorithms'it appears that you might be experiencing some Python misconfiguration probably as a result of pip installing some packages recently.
Could you please let us know if you have recently installed any packages via thepipcommand? If so, please note that this is something we discourage as packages installed in this way may override official Linux distribution packages and can break other Python software that relies on them, including the Proton VPN app and CLI.>
Unfortunately I can’t remember what I installed with PIP. Is there any way that I can find it - via a log of some kind, perhaps?
Keith
[EDIT]
Using the command:
tail -f /var/log/installer/debug
results in:
keith@E5570:~$ tail -f /var/log/installer/debug
/usr/lib/ubiquity/ubiquity/frontend/gtk_components/nmwidgets.py:19: Warning: Source ID 4713 was not found when attempting to remove it
GLib.source_remove(self.timeout_id)
/usr/lib/ubiquity/ubiquity/frontend/gtk_components/nmwidgets.py:19: Warning: Source ID 7716 was not found when attempting to remove it
GLib.source_remove(self.timeout_id)
/usr/lib/ubiquity/ubiquity/frontend/gtk_components/nmwidgets.py:135: Warning: Source ID 4176 was not found when attempting to remove it
GLib.source_remove(self.rows_changed_id)(ubiquity:1770): Gtk-CRITICAL **: 12:42:11.728: gtk_box_gadget_distribute: assertion ‘size >= 0’ failed in GtkScrollbar
(ubiquity:1770): Gtk-CRITICAL **: 12:42:14.650: gtk_box_gadget_distribute: assertion ‘size >= 0’ failed in GtkScrollbar
keith@E5570:~$
Does that help at all?
Keith
35 posts - 2 participants
